Family Company Thrives Through Age of Consolidation

By Mark Mendiola
Western correspondent

With its combined efforts exceeding $11 million annually, Domex Inc. of Yakima, Wash., is one of the largest marketing companies in the Pacific Northwest, assuring that the region's apples, pears and cherries are shipped to the four corners of the earth.

Ed Kershaw, president of Domex Inc. formerly known as Domex Marketing, and his brother, Bob, graduated from college in the early 1960s and decided to go into business together.

Bob is president of Kershaw Companies, an umbrella corporation that includes several companies involved in global fruit commerce. Ed Kershaw's nephew, Robert, is Domex's marketing director.

"As shippers and marketers, our No. 1 commodity would be apples, then cherries, then pears. Pears and cherries are about the same," Ed said.

The Kershaw brothers' business is a fifth-generation farming enterprise that started in 1878 in the Yakima Valley. Their family was among the first pioneers in the agriculturally productive area, initially starting with cattle ranching.

The business evolved into potatoes and corn, but with the advent of the railroad, commercial opportunities arose. The family ventured into tree fruit farming in the early 1900s.

Domex was started as a company in 1981, originating as a marketing company for the products the Kershaws grew and packed themselves. About 35 employees work there, including many staffing phone stations at Domex's office near Selah, Wash., where they make contact with customers throughout the world.

Domex represents eight shippers in Washington State whose combined acreage exceeds 15,000. Most are family operations; two are co-ops. Kershaw Companies consists of growing, warehousing, packaging and storage operations.

Ninety-eight percent of the apples, cherries and pears are shipped in trucks controlled by retailers.

"Domex is definitely a global company. We export to more than 40 countries," Ed said. "The reality is today that everybody is a regional player in the world. It's a global industry…The larger companies are playing in more than one region...It's a global customer base, and it's a global sourcing base for the product."

Domex also imports fruit from New Zealand, Chile and South Africa in the Southern Hemisphere, requiring Kershaw to travel extensively. He returned in October from an annual visit to Chile, where he imports apples and cherries.

"We import the same thing we grow domestically," Ed said. "It's simply a matter of exchanging a product."

Chile is a great growing region for many commodities also grown in the United States, he said. Its apple-growing conditions are similar to those in the Yakima Valley.

"We bring them in because the U.S. is the greatest market place in the world. Because they are contra seasonal, they do not compete with products of our own," Kershaw said. "The imports that are contra seasonal are a huge benefit to the domestic producer because it keeps retail shelf space for the commodities we grow year round. It also keeps the consumer continually enjoying the eating experience that they offer year round."

If Domex didn't have its products in produce bins and on shelves, somebody else's product would be there, Kershaw said.

"That's what we do not want. We want our product there year-round. So it very much complements the customer service required today for the retail customer."

Kershaw also keeps in constant contact with Domex's domestic customers. Diversifying geographic locations helps reduce crop damage from frost and hail, Ed said. The national and Washington apple crops were reduced this past growing season, with Washington's output down by about 15 percent.

"We just didn't have a very big bloom. The apples were never there. That has serviced us well in that we're getting more value for the product we're growing this year," Ed said. "Hopefully, that increased value will make up for the decrease in volume."

The volume for cherries and pears this past year was good.

"We had good success with pears marketing this year and a wonderful cherry season – good quality and big volume. Prices were fine," he said.

Mexico is Washington's largest customer for apples and pears. Japan is the state's biggest consumer of cherries, but it doesn't import apples and pears. Taiwan, the United Kingdom and the European continent also like cherries. Pears are exported to the United Kingdom, Europe, the Middle East and Southeast Asia.

"As with everyone who is involved in an enterprise, you will exceed your expectations because there's always a new, new thing that will enable that to occur if you're committed and have a passion for the industry and surround yourself with good people," Ed said.

To be a global player, participants must "be a student of every other region of the world" and form alliances and personal relationships, Ed said. "That's what it involves. You can't do it by sitting behind your desk in Yakima, Washington."

Logistical challenges are intensifying for companies as fruit is imported from different regions of the world during the winter to ensure year-round supplies in American grocery stores. That's also driving consolidations in the industry.

"There are a whole lot of issues on the table now that involve consolidation. It's particularly heightened at this time. The industry is changing. Many are going out of business. The people staying in business are consolidating," Ed said.

Dramatic changes have occurred the past four years, he said. March 24 will mark the 40th anniversary of the business he and his brother started.

"In my opinion, this is the most exciting time of the industry right now," Ed said. "What it will look like when we grow up, I don't know, but it will be different than what it is now."

Consumer preference and consolidations will be the two dominant trends to change the industry's course, he said.

Kershaw said that sliced fruit offerings will become a retail norm.

"I think health and nutrition will play a more important role as we go forward in promotion of the product as well as provide a greater eating experience,” he said.

Kershaw Companies continues to expand, and Domex must increase its market share.

Consolidations provide more efficient use of facilities, incorporate personnel and their talents, boost customers, increase global reach, enhance customer service capabilities, add packaging equipment, expand locations, increase commodities and varieties and enable greater food safety and security, Ed said.

"I'm the eternal optimist. We're getting bigger by getting better," he said. "The industry is evolving into a much more consumer-driven focus. Because of that, and because the products we grow are user-friendly, safe and healthy, I think our industry has a terrific opportunity and future."



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